CANCELLATION CHARGES
EXTRA SEASON (from December 24th to January 6th)
- No Show and/or cancellation on the same day: 100% of the total amount of the stay.
- Cancellation between 1 and 7 days before arrival: 100% of the amount corresponding to the first 3 nights.
- Cancellation between 8 and 14 days before arrival: 100% of the amount corresponding to the first night.
HIGH/MID SEASON (From 3 to 7 December, from 19 to 23 December, from 07 January to 17 April, from 11 to 18 July, from 1 to 31 August, from 8 to 10 September, from 7 to 15 October and from 28 October to 1 November)
- No Show and/or cancellation on the same day: 100% of the amount of the stay.
- Cancellation 72 hours before arrival: 100% of the amount corresponding to the first night.
LOW SEASON (from 1st to 2nd December, from 8th to 18th December, from 18th April to 10th July, from 19th to 31st July, from 1st to 7th September, from 11th to 6th October and from 16th to 27th October, and from 1st to 30th November)
- No Show and/or cancellation on the same day: 100% of the amount corresponding to the first night.
NON-REFUNDABLE RATE
Discounted rate that requires a non-refundable prepayment of 100% of the total reservation. No modifications or cancellations are allowed.
GENERAL CONDITIONS:
Prices valid except typographical errors.
Hotel Rutllan reserves the right to correct any discrepancy that arises when the system calculates the rate. In this case the hotel will notify the client as soon as possible of the correct rate. The client can accept the change or cancel the reservation without charge.
Entrance to the room: from 15:00h.
Departure from the room: until 12:00h.
The price for the meals of the children who don't pay for accommodation must be paid directly at the hotel. The children's menu has a cost of 18€.